Shipping policy
At Printmast, we take pride in producing every order with care and precision. Since each item is printed on demand, our shipping process is designed to balance quality production with timely delivery. Please review our shipping policy below to better understand how we handle processing, delivery, and potential shipping issues.
1. Order Processing
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Made-to-Order Production: All of our products are custom printed after you place an order. This ensures that you receive a unique, freshly produced item rather than pre-printed stock.
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Processing Timeline: Orders are generally processed within 1 business day. Printing typically begins the following business day after your order is confirmed.
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Same-Day Shipping After Printing: Once printing is complete, we package your order with care and ship it out the same day.
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Business Days: Our processing and production schedule runs Monday through Friday, excluding federal holidays. Orders placed on Saturday or Sunday will begin processing on Monday.
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Example: If you place your order on Monday, printing will take place on Tuesday, and your package will ship out Tuesday afternoon.
2. Shipping Methods & Rates
All orders are shipped through United States Postal Service (USPS). The available shipping options are:
| Shipping Option | Estimated Delivery Time | Price |
| USPS Ground Advantage | 2 to 6 Business Days | $ 4,99 (flat rate) |
| USPS Priority Mail | 1 to 3 Business Days | Starting at $12,90 (price varies by region) |
| USPS Priority Express | 1 to 2 Business Days | Starting at $39,90 (price varies by region) |
Shipping rates are calculated at checkout and are based on the shipping method selected, the delivery address, and the weight of your package.
3. Delivery Times
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Delivery times are estimates provided by USPS and may vary depending on your location.
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Business days are Monday through Friday, excluding federal holidays.
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During peak seasons (such as the holiday period), USPS may experience delays. Please allow extra time for your package to arrive.
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Once we hand over your package to USPS, delivery times are no longer within our control.
4. Order Tracking
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As soon as your order has shipped, you will receive an email containing a tracking number.
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You can use this tracking number to follow the progress of your shipment in real-time on the USPS website.
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If you do not receive your tracking number within 2 business days of placing your order, please contact us at info@printmast.com.
5. Shipping Restrictions
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At this time, we only ship orders within the United States.
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We do not ship to U.S. territories, APO/FPO addresses, or P.O. Boxes via Priority Mail Express.
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Shipping rates may vary slightly depending on your region, especially for expedited USPS services such as Priority Mail and Priority Mail Express.
6. Delays & Carrier Issues
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Once an order has been shipped, Printmast is not responsible for USPS-related delays caused by weather, high shipping volumes, or operational issues.
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Printmast is also not liable for incorrect shipping addresses provided by the customer at checkout.
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If USPS marks your package as “Delivered” but you have not received it, please contact your local USPS office first to investigate.
7. Incorrect or Undeliverable Addresses
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Please double-check that your shipping address is accurate and complete when placing your order.
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Orders returned to us due to an incorrect or undeliverable address will require additional shipping fees to be resent.
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If this occurs, we will contact you via email to confirm the corrected address and arrange for reshipment.
8. Customer Support
If you have any questions about your shipment, tracking, or delivery, please contact us:
We are always happy to assist you.
Final Note
By placing an order with Printmast, you acknowledge and agree to this Shipping Policy. Our goal is to make sure your custom apparel arrives quickly, safely, and exactly as expected.
